TrustMark
Enabling the TrustMark scheme operators to promote improved RMI sector standards, and tackle related issues such as better enforcement. TrustMark is a quality mark which operates a framework under which 30 plus scheme operators work in the RMI (repair, maintenance and improvement) sector, including local government trading standards teams, independent scheme operators and trade associations.
Approved to carry the TrustMark logo and recruit reputable and trustworthy tradesmen, all of these scheme operators are audited annually by TrustMark, to ensure processes, standards and complaint procedures are being maintained.
| The advantages of selecting TrustMark tradesmen |
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Independently checked through regular on-site inspections |
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Trading record and financial status checked |
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A code of practice that includes insurance, good health and safety practices and customer care |
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their quality of work, trading practices and customer satisfaction is monitored |
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An Insurance Backed Warranty |
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Deposit Protection Insurance Available |
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Can provide you with information about any buiding regulations and provide you with the appropriate certificates |
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A clear and user friendly complaints procedure |
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Fully supported by the Government |
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Fully supported by the building industry |
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Fully supported by customer protection groups |
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| Always check that your TrustMark tradesmen are 'licensed' for all the work you are asking them to carry out. |
| This can be done by looking at the TrustMark website by searching under the 'trade' then 'their company name' and finally 'more information'. You will then see a list of the 'only' trades that the firm is licensed for under the protection and standards offered by TrustMark. |
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